My Account
How do I create an account?
Creating an account is quick & easy
Creating an account will allow you to check out quicker with ease, it will also allow you to check status of your orders and remain up to date.
click here to create an account
I've forgotten my password?
On the 'sign-in' page, click on 'forgot password' button below.
An email will be sent to reset your password.
Shipping & Delivery
What are your shipping services?
Free UK Standard Delivery - FREE On Orders Over £50
2 - 4 working days
UK Standard Delivery - £3.59
2 - 4 working days
UK First Class Delivery - £4.39
1 - 2 working days
UK Next-Day By 1 pm - £8.35
We use Royal Mail Special Delivery Guaranteed. Orders must be placed by 12:30 pm Mon - Fri, to get next-day delivery by 1 pm. If your order is placed after 1 pm on a Friday you will not receive your item until Tuesday. This excludes public holidays.
Europe & International
7 - 10 working days
Do you ship worldwide?
We ship via DHL to all continents worldwide allowing you to get your parcel quicker.
We also provide you tracking on all international orders
Payment
Do we offer discounts?
We occasionally offer discounts
To ensure you don't miss any discounts,
Sign up to our newsletter to be the first to hear about exclusive discounts & online sales and follow on Instagram
Do you offer Klarna?
Ahseya & Co has partnered with Klarna to give you the best buying experience.
3 Monthly Interest-Free Payments
Split your purchases into 3 interest-free monthly payments. The first payment is made at the point of purchase, with the remaining payments scheduled automatically every 30 days. Your payments are automatically withdrawn from your connected card or bank account according to the agreed payment schedule, but you can make early payments anytime you wish.
Pay In 30 Days
Klarna’s ‘Pay in 30 days’ allows you to receive your order up front and get up to 30 days to pay without any interest and fees.* In the Klarna app, you’ll have the option to pay off the balance earlier or extend the due date to a later date if needed.
My Order
When will my order be dispatched?
We aim to fulfil and dispatch all orders within 24 hours
You will be emailed with dispatched information and tracking
And you'll be emailed the process of your order until delivered.
Where is my order?
We process all orders within 1 working day and we process orders Mon - Fri 8am - 1pm.
Any orders we receive outside these times will be processed the next working day.
Next day delivery orders received after Friday 1pm will be processed the next working day (Monday).
How do I track my order?
When your order is fulfilled and dispatched,
we provide you the tracking which will be sent by email.
you will also be notified when your parcel is on its way and out for delivery to ensure you don't miss your delivery.
You can also track your orders by
clicking here and place your tracking number in the search.